Chimney safety tips, maintenance guides, and answers to the questions homeowners ask us most. Written by our certified crew.
A Level 2 inspection isn't a tier you pick for extra peace of mind, it's the correct response to a specific symptom or event. Here is what triggers one, and what the camera is actually diagnosing once it's running.
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Smoke in the room, a strange smell, a fire that won't stay lit, these are symptoms, not diagnoses. Here is what each one usually means and the specific check our technicians run to confirm the cause.
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Rust on a damper, a strange smell, water stains near the chimney chase, these symptoms often trace back to a single small part at the top of the chimney. Here is how we diagnose a cap as the cause.
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A weak fire, a room that never warms up, a damper that won't seal, low heat output almost always has a specific, checkable cause. Here is how we diagnose it before recommending a fix.
Read MoreA tar-like smell, a flaky coating, a glazed glossy layer, these symptoms map directly to creosote's three stages. Here is how we diagnose which stage you're dealing with and what happens next.
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A weak fire, an odor, an ignition issue, the fuel type determines which diagnostic checklist applies. Here is how troubleshooting a wood-burning system actually differs from troubleshooting a gas one.
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